Returns Policy

Under the distance selling regulations act you have the right to cancel any item(s) purchased on this website for a refund. This does not apply to personalized items. To cancel, you can email or write to us within 7 days of delivery. The item must be returned unused. We will also refund goods returned to us if deemed to have a genuine manufacturers fault and with a copy of the receipt. Please notify us with in 7 days of delivery of the fault. You must take reasonable care of item(s) being returned and the item(s) must be secured and returned in it's original packageing.

Privacy Policy

At Model Marque we are committed to protecting your privacy. We do not disclose buyers' information toThird parties.
Cookies are used on this shopping site to keep track of the contents of your shopping cart
Once you have selected an item.

Data is only used for the following:

a. Take and for fill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

We do not take or hold any customer card details and all transactions are cleared through WorldPay secure payment centre that are part of the Royal Bank of Scotland Group.

Mail List

Occasionally we may send short marketing emails when new stock arrives. If you wish to unsubscribe you will find a link at the bottom of the news email.

Access Rights

You have the right to access the personal data that is held about you. To obtain a copy of the personal information Model Marque hold about you please write to us at the following address:

Jonathan Keller,
Model Marque,
24 Cattlemarket Street,
Norwich,
NR1 3DY